Terms & Conditions

Attendance at any summit, conference, training, webinar organized by Vonlanthen Global Conferences & Summit s.r.o., ID: 04753046 (registered address in Czech Republic: Bílkova 855/19, Prague), hereinafter referred to as "Vonlanthen", is subject to these Terms and Conditions. By registering for any of our events by e-mail or online the client accepts and agrees to be bound by these Terms and Conditions.

Registration Confirmation:

Registration of any event can be made online or offline by filling a registration form. In the case of online registration, the client automatically receives the invoice together with the payment method options via e-mail. In the case of offline registration, the client will receive the invoice and instructions within 24 hours after proceeding with registration via e-mail. The joining instructions for how to access the online event will be sent at a minimum of 24 hours prior to the webinar's starting time, together with the unique link and password to enter. Webinars are for individual use only and should not be shared or transferred to another person.

Payment Policy:

The full amount of the registration fee must be paid within 14 working days of the invoice issue date unless it is agreed otherwise. Payments can be made by bank transfer, credit card, or PayPal. "Vonlanthen" is not liable for any additional bank transfer fees that may occur as a result of paying by this tender and operating in a foreign currency. Payment must be received in full prior to the event starting date. All prices listed are excluding VAT. Upon invoicing, the statutory VAT will be added to this price.

Cancellation Policy and Refunds:

Cancellation of registration can be accepted in written form only via e-mail, which is must be sent to the financial department or to hello@vonlanthenevents.com. The cancellation made within 24 hours after the registration to the event will be subject to a refund of the full paid registration fee. Cancellation made more than 24 hours after the registration will result in no refund, but the client will receive a voucher valid for one year from the original event start date to be used at any other event held by "Vonlanthen". Please note that the voucher cannot be refunded due to further cancellation. 

Substitution Policy:

A delegate may be substituted up to 5 days before the event. In terms of webinars, it is possible to inform the organizer about replacements of the already registered participant before the start of the webinar.

Force Majeure and Permanent Cancellation:

Events: While every reasonable effort will be made to adhere to the advertised event, we reserve the right to change event dates, sites, or location, omit event features, or merge the event with another event as it deems necessary without penalty. In such situations, no refunds, partial refunds, or alternative offers will be made.

Suppose the case that we permanently cancel the event for any reason whatsoever, including but not limited to any force majeure occurrence, and the actions resulted in not postponing the event to a later date nor in its merging with another event. In that case, the client will receive a 100% refund of the registration fee in a maximum of 30 working days from the date of cancellation.

Webinars: “Vonlanthen” reserves the right to make changes to the course program. We ask for your understanding that, in the case of changes to the program, postponing a webinar, cancellation by or substitution of lecturers (e.g., sudden illness of the lecturer), there is no entitlement to reimbursement of the registration fee. However, in the case of event cancellation by “Vonlanthen”, registrants have the right to reimbursement of the registration fee.

Complaints:

If you have reclaim or complaints of any nature, please send us an e-mail under the subject “complaint” with a description of the issue. You will be contacted within 48 hours with the resolution.

Governing law and disputes:

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed and construed by the substantive and procedural laws of the Czech Republic without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of the Czech Republic. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in the Czech Republic, and you hereby submit to the personal jurisdiction of such courts. 

Out-of-court procedure as alternative dispute resolution(ADR) can take place. The aim of the ADR scheme is to facilitate an amicable settlement of a dispute and reach agreements for both parties. The Czech Trade Inspection Authority (CTIA) is the entity that provides out-of-court settlements of consumer disputes, the so-called ADR.

Copyright:

All intellectual property rights in all materials produced or distributed by “Vonlanthen” in connection with this event are expressly reserved and any unauthorized duplication, publication or distribution is prohibited. “Vonlanthen” has the right to record photos and videos of registrants and may use them for non-commercial purposes.